Frequently asked questions about participating in activities
Cardholders and students often ask us these questions. Perhaps the answers will also help you! Still not figuring it out? Then contact us. We are happy to help!
PS. Are you a teacher, looking for an answer to your question? Scroll down a bit!
May I cancel a booking? 
I am not satisfied with the course, can I get my money back?
I don't have a Sport & Culture card and would still like to book a class or activity with a provider.
Can I cancel my Sport & Culture Card Amstelveen?
If my child does not have the Sport & Culture Card Amstelveen with them, can they still participate?
Which payment methods are accepted by the platform?
Who are the providers of lessons and activities on the Sport & Culture Card website?
What can I do when I don't receive a verification code in the email?
Will I receive a confirmation after my booking?
How can I change my email address?
What does SCA or S&C card Amstelveen stand for?
What if my Sport & Culture Card Amstelveen is lost or broken?
I would like to have my children participate in sports, but the monthly amount is unfortunately not feasible for me.
Are my details shared with third parties?
How does the direct debit work?
Can I register myself as a teacher?
Is the quality and reliability of the teachers on SCA guaranteed?
Are the workshops accessible to people with special needs?
